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Home  »  Consumer Reviews  »  Banks  »  WACHOVIA BLOWS
WACHOVIA BLOWS
Mar 12, 2008
Wachovia Bank complaint by Evilernie
So today I was charge a $35.00 over draft fee by Wachovia for a PENNY...thats right ONE FREAKIN PENNY. Customer service refused to help stating it was not a bank error. I am so fed up with their crap-tastic service. I am done with them and I hope everyone spreads the word that their execellent customer service rating that they advertise is a crock of crap. Seriously $35 buck for a penny. This is the worst bank with the worst customer service ever. I hope one of their "poll" takers call me to rate their service. Not that they will actually use the bad rating but it sure will make me feel better!

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  Comments (2)
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1. Written by JK, on 06-05-2008 15:05

It's called an overdraft protection account...they'll still nail you for at least $5 a pop but that's a lot less than $35! We lost our overdraft protection account because we were unable to keep the balance above the required amount and an accounting error on our part, in the amount of $64 caused over $800 in overdraft fees in one day! When I called them in tears I was given a credit of $130. Better than nothing I guess but I was hoping for a little more forgiveness since we've been faithful customers for over 7 years...but hey, greed is more powerful than compassion in this industry and Wachovia is all about filling their pockets in any way possible...even if that means charging ridiculous amounts for overdraft fees. I think their should be a cap on the fees than can charge!

2. Written by MELISSA, on 31-03-2008 11:47

I am completetly agree with you. 

Something very similar happened to me, they charged me $ 35.00 over draft fee for a miserable dollar.

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